



Where is your home router located in your home, is it sitting next to an adjacent exterior wall? If so you might want to consider moving to a more central location so you can get a more even coverage throughout the home.ITS provides limited phone support when troubleshooting off campus Internet connections, below are the trouble shooting questions. If users experience the error about break in the network connection while connected to the VPN, it is usually a problem with their home Wi-Fi. MacOS 10.12 (latest version) is not supported on our new firewall as Apple has removed support for RC4 ssl ciphers. Check to make sure it says that it is "running" and that it is set to "automatic".Scroll down to "Remote Access Connection Manager".Checking the status of the "Remote Access Connection Manager" Note: You will need to enter the domain and sever address below again.ĥ. Reboot the device and try to connect again.Then right click the application icon on the computer and choose " Run as administrator" and try above steps to see if it changes anything Note: If the " remove all" option is grayed out please X out of currently open Sonicwall NetExtender box.Remove the profile(s) by selecting “remove all”.Click on the wrench icon on the bottom left corner two icons in.The click here at the top of the page has the most current version.Click here to check out our KB: 43994 for more information on the vpn installation or go to and download and install the different version of NetExtender client.Rebooting the device once it is finished.Locate the Dell SonicWall NetExtender on the list.Type " Control Panel" in the search bar.

Uninstalling/re-installing the SonicWall NetExtender,
